Need Help?

SHIPPING

How much is shipping?

Orders over $100 automatically get FREE GROUND SHIPPING to anywhere within the contiguous 48 U.S. states!

For expedited orders and orders under $100, shipping prices vary and will increase as package weight increases.

To get a shipping quote:

  1. Enter your order into the shopping cart
  2. Click "Checkout"
  3. Enter your zip code

When will my order get here?

Good question.  Orders received by 12:00 pm EST are sent out the same business day on all in-stock items.  If 12:00 pm has passed, you can call in your order at (XXX) XXX-XXXX to see if it’s possible to still ship the same day until 3:00 pm EST.  We’ll do our best to accommodate your request.  

Please note Saturdays, Sundays and FedEx Shipping Holidays are not considered business days. Orders placed on those days will ship the following business day. The following expedited shipping options are available:

FedEx Express Saver (3-Day)
FedEx 2-Day
FedEx Standard Overnight
FedEx Priority Overnight

 

RETURNS

What is the return policy?

Returns of unopened, unused merchandise within 30 days of order receipt will be credited the full amount of the merchandise to the original payment method. Please use an insured carrier to ship the items back.

We will not accept returns on used merchandise. 

Please report any merchandise shortages or defects within 30 days of receipt of the order to support@activaterule76.com. We will be happy to make it right for you!

 

PRODUCT CARE

My product won’t turn on, why is that?

Be sure to remove the pull tab from the battery area. If it still does not work, tap the item firmly on a hard surface like a desk; that should jostle the batteries back into place. If it still does not work, please give us a call at (XXX) XXX-XXXX and we can further assist you.

How can I ensure my products will last as long as possible?

To optimize full battery life, turn off products when not in use. Flashing settings typically use less energy than the steady-on setting. Items will typically light up for 3-8 hours if left on continuously. Typically, single color LED products will light up longer than combination color ones. If you change the batteries, they will light up like new again. Average shelf life of batteries is about 1 year.  

What type of batteries and are they replaceable?

Almost all of our items have replaceable batteries. All battery information is posted on each respective product page. Batteries generally last 3-8 hours with continuous use of the product. If the product is turned off after use the life can be extended much longer. Not all items have replaceable batteries, please refer to the product page for that information.

 

CPSIA Compliant

CPSIA Compliant

All children's products are CPSIA Compliant and materials conform to CPSIA guidelines on lead and phthalates.
PPAI Safety Aware

PPAI Safety Aware

Products and materials undergo regular testing to ensure quality is maintained at every stage of production.
BPA Free

BPA/Phthalate Free

Barware items are tested for BPA and products are designed with bright LEDs, long lasting batteries, and materials that are non-toxic.